- Head to: https://monesnfts.zendesk.com/hc/en-us/requests/new
- Select your issue type
- Enter your Email address, Subject.
- In the Description, make sure you provide the following details:
- Your in-game nick-name
- The BEP-20 wallet address that is linked to your game account in case the issue is relating to your assets. Please do not provide your private key or recovery phases.
- When the error occurred
Describe in detail how the error occurred
How often do you meet the error?
Attach photos/videos (if any)
- Finally, click Submit to send your report. We will reach out to you via e-mail soon.