There could be an issue with the tool at the moment. It might be a problem with our service or with Axie Infinity/ Ninneko/ Gunfire. Please consider joining our Discord for updates or more recent news.
You could also help report bugs/issues, there are a few other articles you may want to look over:
1. I found a bug or I want to give feedback, what do I do?
2. Why data real-time and data in-game transactions aren't synchronous?
3. Why do I keep refreshing but all data is empty?